Privacy Policy

Last Updated: August 20, 2026

1. Introduction

Insureollc ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or providing us with your information, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

• Contact Information: Name, email address, phone number, and physical address.
• Vehicle Information: Vehicle make, model, license plate, and location details when you request roadside assistance.
• Payment Information: Billing details and payment method information (processed securely through our payment partners).
• Communications: Any information you provide when you contact us via phone, email, or through our website forms.

b. Information Collected Automatically

• Usage Data: IP address, browser type, device information, pages visited, time spent on our site, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyze site traffic. You can control cookie preferences in your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To dispatch roadside assistance, process payments, and communicate with you about your service requests.
• Improve Our Services: To analyze usage patterns, troubleshoot issues, and enhance the quality of our roadside assistance programs.
• Communication: To respond to your inquiries, send service updates, and share relevant information about our offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: With your consent, to send you promotional materials and updates about new services or offers. You may opt out at any time.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third‑party partners who assist us in delivering services (e.g., dispatch, payment processing, towing partners) — only as necessary to fulfill your request.
• Legal Obligations: We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Insureollc, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change.
• With Your Consent: We may share information with third parties when you have given us explicit permission to do so.

5. Data Security

We take the security of your personal information seriously. We implement industry‑standard safeguards, including encryption and secure data storage, to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You share your information at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your information.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt‑Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Portability: Request transfer of your data to another service provider where technically feasible.

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control or disable cookies through your browser settings. However, disabling cookies may affect some functionality of our website.

We also use analytics tools (such as Google Analytics) to collect anonymous usage data. These tools may use cookies to track your interactions with our site. You can learn more about Google's privacy practices and opt‑out options here.

9. Third‑Party Links

Our website may contain links to third‑party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of South Carolina and the United States of America, without regard to conflict of law principles.